"Felt cheap right away and didn’t last long"
I really wanted to like this, but it felt cheaply made from the moment I took it out of the package. The plastic didn’t feel sturdy at all, and after just about a week of normal use, it actually cracked. I wasn’t being rough with it or anything, so that was disappointing. For something I expected to last at least a decent amount of time, it broke way too fast and just didn’t feel worth it...
crystal.Louis
May 15, 2026
"Didn’t really notice much after a few weeks"
I used this for around 3 weeks, usually at night after washing my face, and I didn’t see a big difference. My skin maybe felt a little softer, but I still had the same spots and didn’t really get that glow I was hoping for. I was consistent with it too, except maybe one or two nights when I was tired. It’s not a bad product or anything, just a little disappointing for the price. Shipping was totally fine though, no issues there.
charles.Bourgeois
May 10, 2026
"The product itself is fine, I guess, but..."
The product itself is fine, I guess, but the shipping was really frustrating. I lost track of when it was supposed to show up because the tracking barely changed for days. At one point I thought it had only been a week, then I checked and it was closer to two weeks. Maybe I mixed up the dates a little, but either way it felt way too slow. Not the best experience.
"Didn’t last like others seem to"
I was disappointed with this face massager. Mine stopped charging after only about three weeks, even though I used it carefully and always kept it dry. I’ve seen other people mention theirs lasted longer, so maybe I just got a bad one, but compared to what most buyers seem to expect, this felt way too short. Customer support also took forever to get back to me, so I don’t think I’d buy it again
Richard_lewin94
April 08, 2026
"The product itself works fine enough, but..."
The product itself works fine enough, but the battery life has been really disappointing. I’ll charge it all the way and it still dies way faster than I expected, which gets frustrating if you’re using it regularly. It’s not completely useless, but I’m not happy with it, and I feel like the company should at least acknowledge the issue or apologize.
florencio_Pangallo90
March 28, 2026
"I emailed Anlan twice about a problem with..."
I emailed Anlan twice about a problem with my order and got nothing back for days. Sure, the auto-reply showed up right away, but that doesn’t really help when no actual person follows up.
The question I had was super simple too, which made it even more frustrating. I’m fine waiting a little, but being left hanging like that? Come on now. It definitely makes me think twice about ordering from them again.
"Feels overpriced for what it is"
I just don’t think it’s worth the price. I expected something a lot more straightforward, but my reaction was basically, why is this so complicated? For what it costs, it should feel easier and more worthwhile.
Lucina-christian
March 13, 2026
"I really wanted to like this, but..."
I really wanted to like this, but it started feeling awkward on my face after about ten minutes. I reached out to support hoping for some actual advice, but the reply felt copy-pasted and didn’t really address the comfort issue, which was frustrating.
johnnedley2941
February 03, 2026
"Didn’t notice any real results"
I picked up one of their face devices hoping it would help with puffiness and make my skin texture a bit smoother, but after using it for weeks, I couldn’t tell any difference. I kept waiting for some kind of improvement, but nothing really changed.
The device itself feels kind of cheap too, more like a gimmicky gadget than something that actually does much. I also got a little suspicious about the overall cost because it felt like there were extra charges or add-ons being pushed along the way. Maybe it works for some people, but for me it just felt like money wasted.
hello_harold791
January 27, 2026
"Delivery was on time, but I’m a bit cautious now"
I’ve ordered from anlan.com twice, and to be fair, both packages showed up when they said they would. The tracking worked fine too, so there weren’t any surprises there. One of the boxes did arrive looking squashed though, which made me question how carefully the orders are being handled. Nothing was ruined, but it definitely knocked my trust a little. Overall it was okay, just not fully reassuring.
judithmoore0481
January 25, 2026
"Charging is okay, I guess"
It works, so I can’t really complain too much, but the charging feels slow to me. Maybe I’m expecting too much, but I was hoping it would be a bit faster.
hello_joyce006
January 16, 2026
"Returning it felt like a huge hassle"
I asked for a refund and the replies took forever. Even after going back and forth, I still didn’t get a clear answer on what was happening. Maybe they drag it out hoping people just give up, I don’t know, but it definitely felt that way. Frustrating experience overall.
AdrienneMaselli_49
January 15, 2026
"Works well, just took a little longer to arrive"
I ordered the face massager and it’s been working fine so far. The packaging was neat and everything looked good, but the shipping did take a few extra days. For the price, I’m still happy with it. Seems like a decent buy, right?
Joann_wright77
December 27, 2025
"Anlan.com was easy to use..."
Anlan.com was easy to use overall. The product pages loaded quickly, and the basic info was clear enough that I didn’t have to dig around too much.
That said, a few parts were kind of annoying. Searching for specific items felt clunky, and going back and forth between pages wasn’t as smooth as it should be. I also got some inconsistent answers when I was trying to figure things out, which made the whole experience feel a bit less reliable.
It’s not a bad site, and I’d probably use it again, but it could definitely use some polishing. A cleaner search, smoother navigation, and more consistent info would make a big difference
StephaneWhitaker_28
December 07, 2025
"Product was fine, but the packaging could be better"
The item itself seems to be in good shape, so I’m happy about that, but the box arrived dented. It wasn’t a huge deal since nothing appeared damaged inside, but the packaging definitely could have been sturdier.